26-3896894
The PESI family of brands includes PESI, PESI HealthCare, PESI Rehab, PESI Kids, PESI Publishing and Media, therapist.com, Psychotherapy Networker and Mindsight Institute. For questions regarding any of these brands, please contact PESI customer service.
I don't see a topic that I need. Where can I make topic suggestions?
PESI's mission is to connect knowledge with need, and we'd love to explore new topics that would help you get the education you need. You can submit topic suggestions by clicking HERE.
We have a 100% satisfaction guarantee. If you are not satisfied, please contact us HERE. To request a copy of our full grievance policy, please email cepesi@pesi.com.
PESI, Inc. requires that all individuals in a position to influence program content demonstrate high standards of professional conduct and prohibits discrimination against course participants on the basis of gender, age, socioeconomic or ethnic background, sexual orientation, disability, or religion. All educational activity planning decisions and feedback must align with PESI, Inc.’s expectation of respectful learning environments that support diversity, equity, and inclusion.
To contact us, please CLICK HERE.
To ensure the security and integrity of our content, PESI prohibits the use of third party systems accessing program materials outside of our official platforms. We appreciate your cooperation in adhering to this policy.
I purchased an online course, but the website is not allowing me to log in. How do I access the program?
Please log into your account HERE. Your purchases will be accessible from your “My Account” page.
Until June 30th, 2025, you may access past purchases on our legacy site by logging into your profile at mindsightinstitute.com/login. You will then click on "My Dashboard" in the upper right, then “Courses.”
To update your email address on catalog.mindsightinstitute.com, please log into your account and select “Change Email” below your profile photo.
To access the course materials, go to catalog.mindsightinstitute.com and log into your account. You may access the materials by clicking the “Handouts” button.
You can register or order products online (a secure site) or by telephone with a credit card.
We do not offer scholarships. However, we often offer sale or early bird pricing on select items. The best way to hear about discounts is to get added to our email list.
We are proud to offer special discounted tuition to groups seeking current, relevant education.
Do you need access to our online courses such as live video webinars, downloadable and streaming seminars? If 5 or more staff members from your facility are attending a live seminar, take advantage of discount tuition:
Contact customer service by email at: info@mindsightinstitute.com for a formal tuition quote and details on how to register.
You can register online (a secure site) or by telephone with a credit card. You may also register by mail or fax (check, PO, credit card). Please include a completed product order form for each registrant with your payment method.
A confirmation email will automatically be generated and sent to you at the time of registration. The confirmation email will include your receipt. If you do not receive an email confirmation within a few minutes of registration, please check your Junk or Spam folder.
Additionally, you can view any emails sent to you by signing in HERE. and selecting the "Communications" tab.
Our self-study courses will provide immediate access to the PDFs of any manuals and information provided by the presenter.
You can access your program’s manual by signing into your account HERE. Once signed in, you can access the PDF by clicking the blue "Handouts/Brochure" button beneath the title of the training.
You are able to purchase a printed copy of the manual by contacting customer service at 800-844-8260. The cost is $10 per manual, plus associated tax and shipping.
For national conferences, please refer to the conference brochure or webpage.
If you contact us before the seminar date, you may exchange your tuition for the seminar recording (if available), a certificate to attend another seminar, or a tuition refund. If you contact us the day of the seminar or after, you can receive the seminar recording or a gift certificate.
Occasionally, changes are made due to speaker availability, participant demand or unforeseen circumstances. While Mindsight will do everything possible to ensure participant satisfaction, Mindsight's liability is limited to the tuition fee only.
For national conferences, please refer to the conference brochure for the cancellation policy.
Online courses contain carefully selected content that is curated for the most advanced comprehension of an educational topic. All online course purchasers have access to exclusive member forums to engage with other professionals. Additionally, online courses may include exclusive live and/or pre-recorded Q&A calls with the presenter and bonus resources such as video downloads, worksheets, PDF downloads and more. For most courses, videos from the course may be streamed on your computer or can be viewed offline on our PESI App to watch at your convenience. The online course format may either offer self-study credit or a combination of live credit (interactive) and self-study credits (home-study/ independent). This is considered a classroom format. Digital Seminars are recordings from a live-location seminar. These are usually one-day or two-day events. Purchasers of a digital seminar will receive the program recording and the handout, but will not receive additional videos, bonuses, books, handouts, or chat forum. Please note that for some professions, CE credits do have expiration dates. This means that if your licensing board has a credit expiration date, you will need to complete the program before the credit expiration date. Please read the credit information for the program and/or check with your board to determine if a CE expiration date applies for your profession.
Until June 30, 2025, you may access past purchases on our legacy site by logging into your profile at mindsightinstitute.com/login. You will then click on "My Dashboard" in the upper right, then "Courses."
To access the course materials, go HERE and log into your distance-learning account. You may access the materials by clicking the “Handouts” button.
For online courses, your payment for the online course includes the post-test(s) and evaluation(s) for the program. The post-test(s) and evaluation(s) may be accessed by signing into your distance-learning account HERE , clicking the green "Launch Online Course" button, and clicking the "CE Tests" or "CE Certificate" tab. After you successfully complete the post-test (80% passing score with unlimited retakes at no additional charge) and evaluation online, you will be able to download or email your Certificate of Successful Completion immediately. We’re sorry, but post-tests may not be purchased for additional participants.
Due to copyright restrictions, we are not allowed to film the screen that the instructor is referring to (we do not own that material). In most cases, we are allowed to provide you with the PowerPoints used by the speaker as well as stream the audio for video clips that are used.
To view live webinars and other online programs, you can use any device that meets the software and internet connectivity requirements specified below.
You can test your internet connection & system by clicking on this link (which will open a program viewer in a new tab). You should see a test video, hear audio and see a test PowerPoint slide. If you are having trouble with the test video buffering or not playing, please feel free to contact Customer Support for assistance.
While viewing programs is compatible with a wide variety of operating systems, browsers and internet connections, below are some suggestions to better assure compatibility and a better viewing experience.
If you are unsure on what browser and/or operating system you are on, you can click on this link (Windows 10 may show as Windows NT 10.0).
Operating System
Windows: Windows 8.1 & 10 are supported. We recommend Windows 8.1 and above for the best compatibility and viewing experience.
Mac OS: Mac OS X 10.12 (Sierra), Mac OS X 10.11 (El Capitan), Mac OS X 10.10 (Yosemite), Mac OS X 10.9 (Mavericks), Mac OS X 10.8 (Mountain Lion), Mac OS X 10.7 (Lion) & Mac OS X 10.6 (Snow Leopard) are supported. We recommend Mac OS X 10.9 (Mavericks)and above for the best compatibility and viewing experience.
Internet Browsers
We support all major browsers including Google Chrome, Firefox Quantum, MS Edge, Safari and Opera. We recommend the latest versions of Google Chrome and Firefox Quantum for the best viewing experience.
Internet Connection
Streaming programs require a minimum of 250Kbit/s of download speed in order to play without issue. Please click on this link to run a speed test to test your current Internet Connection. If your speed test results for Download are 0.30Mbps or lower, you may want to contact your Internet Service Provider (ISP - such as Comcast, Spectrum, AT&T) to troubleshoot. We recommend an internet connection download speed of 1Mbps for the best viewing experience.
While WiFi routers have come a long way, a wireless connection is susceptible to more connection issues than a wired connection. Distance from the wireless router, walls, other wireless signals can all impact your connection. If you run into any performance issues in viewing a streaming program, we recommend switching to a wired connection. Please note that you typically will need to disable your wireless connection in order to confirm you are on a wired connection.
To ensure the security and integrity of our content, PESI prohibits the use of third party systems accessing program materials outside of our official platforms. We appreciate your cooperation in adhering to this policy.
Because our product offerings are constantly changing, we do not have printed catalogs. Our online product store is continuously updated with our newest titles.
You can register or order products online (a secure site) or by telephone with a credit card.
Canada: $12.95 for the first item, $5.00 each additional item.
International: $14.95 for the first item, $5.00 each additional item.
Mindsight is not responsible for additional taxes or customs charges related to shipping.
For in-stock items, they leave our warehouse within 3-5 business days.
On most orders, rushed shipping (i.e., FedEx Ground, FedEx 2-Day shipping) is also available for an additional fee. Contact us to place orders that will require rushed shipping.
The price will stay the same for the duration of the sale, however, if an item in your cart is no longer on sale, the price will revert back to the original price.
Please CLICK HERE to sign up and receive emails!
Please CLICK HERE to unsubscribe from our emails.
No; Mindsight Institute will not sell your information. We do occasionally send information to you on behalf of other companies. This information is on programs and products that are similar to ours. We always review and pre-approve the programs and products before we send you this information.
You can proactively make Mindsight Institute a "Trusted Source" by adding our "From Address" (info@e.mindsightinstitute.com) to your address book, contact list, or safe sender list.
If you find a Mindsight Institute email in your spam or junk folder, many email programs allow you to mark the email as a "Trusted Source" by clicking "Not Spam" or "Add to Safe Senders List" which will allow future Mindsight Institute email to be delivered directly to your Inbox.
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